Redactable vs iDox AI
Organizations across all industries create and share documents every day. Many of these documents contain sensitive information that must be kept safe from accidental exposure and cyber threats. To keep your documents secure and prevent data breaches, it’s essential to redact them. And since you’re here, you are probably researching various redaction solutions like Redactable and iDox AI. Or maybe you’re already an iDox user and are looking to switch to another platform. Either way, this guide covers everything you need to know about these popular redaction solutions.
What Is Redactable?
Redactable is the #1 redaction software for automatically redacting documents. You can use it from your browser to redact sensitive data quickly and permanently using the power of AI. Countless organizations, both private and public, use Redactable every day to redact information from thousands of documents: names, emails, social security numbers, bank account information, etc.
With Redactable, you cut down time spent on redaction by 98%. But that’s not all: you have access to a user-friendly interface that allows for easy collaboration and keeps your data safe with state-of-the-art security. You even have an automatic redaction log and certificates for audit purposes.
So whether you operate in law, healthcare, government, finance, or any other industry, you can rely on Redactable for one-click, permanent, and cloud-based redaction.
What are the key features of Redactable?
Redactable offers a vast array of features to deliver fast and accurate redaction. Let’s take a closer look.
AI-powered redaction wizard
Redactable's AI can automatically detect all sensitive information in a document and mark it for removal. You simply review the results before finalizing the redaction.
Industry-leading security and compliance certifications
Redactable is HIPAA and SOC 2 Type II certified, ensuring compliance with rigorous standards for data protection and confidentiality. These certifications make it suitable for handling sensitive information across regulated industries.
Permanent redaction technology
Sensitive data is completely and irreversibly removed from documents — malicious actors will not be able to recover it. So you keep all private data safe and your organization stays compliant with regulations.
Removal of hidden metadata
Hidden metadata, such as author name and version history, is also permanently removed from documents, preventing both accidental exposure and malicious attempts.
Cloud-based platform
You don’t need to download and install software. You simply access Redactable from any device via a web browser, which gives you and your team the flexibility to work from anywhere.
Security & encryption
Redactable provides enterprise-grade security through a state-of-the-art encrypted environment, certified for both HIPAA compliance and SOC 2 Type 2 standards. This rigorous security framework ensures your confidential documents are protected not only during the redaction process but throughout their entire lifecycle. Our platform's robust security measures include end-to-end encryption, secure data handling protocols, and comprehensive audit trails that meet the stringent requirements of healthcare organizations, financial institutions, and government agencies.
Intuitive user interface
Thanks to its intuitive interface, anyone can learn how to use Redactable within minutes, regardless of their level of technical skills.
Customizable redaction settings
Customize the AI to only detect the specific data points that your organization needs to safeguard.
Category templates
Reuse sets of redacted data to create redaction templates for common use cases. This helps you save time, reduce errors, and customize workflows.
Easy integrations
Import documents from cloud storage providers like Google Drive and Dropbox in just a few clicks.
Robust audit trails
Keep detailed logs of all redactions to know who was redacting what and at what time. These audit trails make it easy to comply with regulatory requirements.
Easy-to-use collaboration tools
Employees can work together as a team to securely co-redact large volumes of documents and complete projects efficiently. Team members can leave comments for each other, thus streamlining collaboration and approvals.
Professional redaction certificates
Tamper-proof certification allows you to legally verify that data was permanently removed.
How does Redactable work?
Using the power of AI, Redactable makes the redaction of large volumes of documents, no matter how big or small they may be, a swift and painless process. Here is how automated redaction works:
Upload PDF files to Redactable's secure cloud storage from your web browser. The AI wizard then quickly scans the documents.
Redactable's algorithms automatically identify and highlight potential redaction fields within your documents and mark them for removal. You can customize this process with detection rules.
Redactable's AI Redaction Wizard highlights the identified data fields. You can also preview how the redacted document will look by toggling on the Redaction Preview. Review and confirm the fields you want to redact with just a few clicks.
Redactable then permanently removes every instance of the selected information from your documents, ensuring it can never be recovered. Our system keeps redaction logs so that you can always track who redacted what and when.
Finally, download the redacted files and share them risk-free. You can then destroy or securely store the original documents.
For every redacted document, Redactable automatically generates a redaction certificate that details the redaction history of that document. That way, you can easily keep an audit trail for all redacted documents.
Interested in learning more?
What is iDox AI?
iDox AI is a document redaction and data management tool that uses AI to automate the process of identifying and removing sensitive information such as names, emails, addresses, medical history, bank account information, etc. Organizations use it to automate redaction and streamline compliance with privacy laws like GDPR and HIPAA.
What are the key features of iDox AI?
iDox AI offers multiple features that work together for redacting documents. Its key features are:
Automated AI redaction across various file types
iDox AI automatically detects sensitive information such as names, Social Security numbers, credit card details, and other sensitive data. It can process 47 file types such as PDF, Word, Google Docs, etc.
Legislation & location customization
During the setup process, you can align the automatic redaction with GDPR, HIPAA, and other regulations, while also selecting a geographic location to adhere to country-specific regulations.
Templates for redaction
Use various templates called ‘profiles’ for different use cases (e.g. legal, healthcare, finance). You can customize your templates and share them with team members.
Descriptive labels for redacted text
iDox.ai automatically applies labels like ‘name’ and ‘email’ to redacted content, making it easy to understand what kind of information was redacted without revealing it.
Keyword finder & redaction personalization
Personalize the redaction process by specifying keywords to target. You can also configure iDox to target text, sections, and entire pages.
Security & encryption
iDox AI implements several security measures including 256-bit advanced encryption standard, fortified SSL connection, and access control for sharing. However, potential users should note that iDox AI is primarily owned by Foxit, a PDF software company headquartered in China, with a subsidiary office in the United States. For organizations handling sensitive data, particularly those in regulated industries or government sectors, this ownership structure may require additional compliance and risk assessment considerations regarding data privacy and security requirements.
Integration with cloud storage services
iDox AI integrates with popular cloud storage platforms like Google Drive, Dropbox, and SharePoint, allowing users to access and redact files directly from their storage solutions.
How does iDox AI work?
iDox AI allows you to redact sensitive content. To use it, follow these steps:
Select the document you want to redact from your local drive or a storage service. Once uploaded, select a region (United States, United Kingdom, etc.) or regulation (CCPA, HIPAA, etc.).
The AI will try to identify the type of document and choose a profile, which is a template for a specific use case (e.g. healthcare) that determines which entities will be redacted. Select the suggested profile, customize it if needed, or create a custom profile from scratch.
After completing your profile, the AI will scan your document and identify the sensitive data fields to redact. Review the entities highlighted in the document and mark them for redaction.
Click the ‘Redaction preview’ button to preview your redacted content before downloading.
Lastly, download your redacted document. After this, you can start uploading more documents of the same type and iDox AI will redact the sensitive information based on the first document.
Redactable vs iDox AI: How to choose the right redaction tool
Choosing between Redactable and iDox AI comes down to your specific needs, the volume of documents you handle on a regular basis, and your budget. This table highlights the major factors to consider before choosing one solution or the other:
Redactable vs iDox AI pricing
Redactable's pricing is based on the number of documents processed, not page count. While iDox AI charges per page, Redactable has no page volume cap—you can redact documents with thousands of pages using your regular monthly credits. This means predictable costs, regardless of document size.
All Redactable plans include AI-powered redaction, OCR capabilities, multiple users on an as-needed basis, redaction certificates, and redaction templates.
Furthermore, Redactable allows you to save 20% on annual plans, whereas iDox AI only gives you a 16.7% discount on their annual plans.
So this key distinction could impact cost-effectiveness depending on your organization's typical document length and volume.
Additionally, Redactable offers a pay-as-you-go option at $5 per document, which may be advantageous for organizations with sporadic redaction needs.
In summary, Redactable provides a more flexible pricing model with lower entry costs, potentially offering greater value for organizations with varying document redaction requirements.
Redactable is the best if you're looking for:
Interested in learning more?
iDox AI may be the better option if…
So if you have confidential documents in formats other than PDF, iDox may be a good fit for you. While Redactable only supports PDF documents, keep in mind that you can always convert a document to the PDF format and upload it to Redactable.
So if you need to build a redaction template around an uncommon regulatory requirement, you might want to try iDox.ai. Otherwise, Redactable ensures compliance with HIPAA, CCPA, FOIA, and other regulations and standards by default.
Redactable vs iDox AI: which is best?
It is true that both Redactable and iDox AI can deliver good results as redacting document tools. Both solutions leverage artificial intelligence to speed up the redaction process and streamline redaction workflows.
However, we believe that Redactable is likely to be the better choice for you. Allow us to explain why.
Redact large volumes of documents without a hitch
Speed of processing is an essential factor for users who need to redact hundreds if not thousands of documents in a short amount of time. And that’s precisely what makes Redactable a popular choice for countless organizations, such as the US Air Force. Users are able to achieve up to 98% time savings thanks to Redactable’s AI-powered redaction.
On the other hand, while iDox AI is reliable most of the time, there is a chance that you might experience slowdowns during the OCR (Optical Character Recognition) process, which precedes the identification of sensitive data. If processing documents takes time, you won’t be able to effectively automate your redaction tasks.
So feel free to try both tools and see firsthand which one works faster for your type of document and redaction volume.
Access all features on any plan with Redactable
Redactable gives you access to all of its core features from the get-go. That way, you can freely explore its capability and decide if it’s the right fit for your needs without committing to one of the high plans.
With iDox AI, however, some features are limited to the high-tier plans, including customizable compliance templates and redaction certificates.
Furthermore, you might reach the page limit sooner than expected if you handle a large amount of documents that have a high page count each.
Moreover, some iDox users expressed their frustration at getting automatically charged for months despite having cancelled their trials and subscriptions.
Redactable, on the other hand, lets you try all features before committing to a paid plan so you can test it thoroughly without surprises.
Add as many users as needed
iDox.ai restricts its collaboration feature to the Premium and Premium Plus pans. On top of that, the maximum number of users is limited to 5. If you want to add more users, you will need to upgrade to the Enterprise plan which may not match your needs and budget.
In contrast, Redactable allows you to add users on an as-needed basis. Each additional user will cost you $29 per month. So if you only have a small team of people who collaborate on redaction projects, you won’t have to upgrade to a higher plan that you may not need.
Why Redactable is the superior redaction tool
Both Redactable and iDox AI have similarities, but Redactable is overall faster, richer in features, and more flexible. Redactable’s key benefits are:
- Lightning-fast, AI-powered redaction that can handle large numbers of documents without issues.
- Industry-leading accuracy that minimizes human error.
- Redacted data, including hidden metadata, is permanently removed, ensuring it can never be recovered or leaked.
- Collaboration is easy thanks to team management features, role assignment, and commenting features.
- Integrates with most cloud-based storage services, making it easy to import documents.
- All your documents and data are kept secure with strong encryption.
- You can access Redactable from a web browser on any device, anywhere.
- All features are unlocked on any plan, from free trial to the Enterprise plan.
Using Redactable will help you redact sensitive information within documents much more efficiently than ever before while minimizing compliance risks. So try Redactable’s features for yourself by starting a free trial today.
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Frequently asked questions
The key difference between the two tools, aside from performance, is that Redactable’s pricing is document-based whereas iDox AI’s pricing is page-based. This makes Redactable’s pricing a lot more flexible and cost-efficient.
Yes, both platforms can redact metadata permanently from documents.
Redactable offers AI-powered workflow design, version control, and advanced collaboration tools, including real-time editing, role-based access, and commenting, allowing teams to efficiently work together on redactions. Also, you can organize documents by folders and set up a hierarchical review process.
Redactable has better collaboration features. Specifically, you can assign tasks to team members, write comments, keep redaction logs, review fields marked for redaction. These features ensure clear and seamless collaboration. Furthermore, you can add more users on an as-needed basis.
Yes, definitely. Redactable integrates with most popular cloud storage platforms, such as Google Drive, Dropbox, OneDrive, Box, Clio, SharePoint, and many others.
Both solutions have strong security features. Redactable is well known for removing sensitive data and hidden metadata permanently, eliminating all risk of accidental exposure or deliberate data recovery.
Redactable is optimized for compliance with most privacy and security laws such as GDPR and CCPA (along with HIPAA and SOC2 Type 2 certifications), offering important features like redaction certificates and detailed audit trails. On the other hand, iDox AI offers compliance with some more specific regulations like PIPEDA or SOX.
Redactable is the best choice for teams with frequent, large-scale redaction needs, requiring fast, accurate, and secure automation.
Over 98% time savings with AI-powered redaction
